FOR PROFESSIONAL PARTNERS

An AI-powered platform for property and mortgage businesses

DarMor is developing a mortgage platform designed to increase your team’s capacity to serve clients. It brings together automation, multilingual assistance and document checks to reduce repetitive preparation and follow-up, with visibility of application milestones. The aim is more capacity for client advice and business development, with less time spent coordinating files.

Illustrative UAE city view through a tall architectural doorway
PEOPLE / PROPERTY / PARTNERSHIPS

DARMOR AI

More capacity for client service

The platform is designed to support the work between an initial enquiry and a prepared mortgage application. Its focus is the quality and completeness of information, multilingual client coordination and progress visibility, with professional judgement retained by specialists.

For real estate agencies

Keep your team’s attention on the client and the property transaction. With the client’s permission, DarMor’s mortgage team handles financing discussions, document preparation and lender follow-up. The platform is designed to reduce repeated coordination and show the application milestones the client permits your team to see, so you can follow financing progress while continuing your property role.

For mortgage advisers and brokerage firms

Increase capacity for client advice by reducing repetitive file preparation. DarMor’s platform is being developed to support document checks, follow-up on missing information and multilingual coordination, alongside clearer application progress. Your specialists retain responsibility for their recommendations and professional judgement.

Early-access discussions

Discuss how DarMor could support your business and explore participation during platform testing. We welcome enquiries from real estate agencies, mortgage advisers and brokerage firms. Participation is discussed with our team; an enquiry does not guarantee access.

MORTGAGE SUPPORT

Mortgage services for your clients

DarMor provides mortgage comparison, document review, application preparation and lender follow-up through to completion, with continued support for later financing needs. All DarMor mortgage services are free to all clients.

We also work with mortgage advisers and brokerage firms through co-broking, support when caseloads exceed team capacity, additional document review, application preparation and case follow-up. Before work begins, we agree responsibilities, client permissions and communication arrangements. Do not include client files in an initial enquiry.

WORKING TOGETHER

Governance, security and client privacy

Governance, risk management and the protection of client information are core requirements for DarMor’s platform. Its development is guided by the regulatory, information-security and personal-data protection requirements applicable to its operations in the UAE.

Architectural staircase, seen from below

Agreed responsibilities

We agree each party’s role, the work to be undertaken and the arrangements for client communication and follow-up before collaboration begins.

Client permission

Client information and progress updates are shared within the client’s permission and the agreed responsibilities. Collaboration does not give either party unrestricted access to the client’s financial file.

DarMor’s role and the lender’s decision

Our team provides mortgage guidance and application support, without charging the client for DarMor’s mortgage services. The lender issues pre-approval, makes the lending decision and sets the final terms.

SERVICE INFORMATION

Partnership questions

Looking for finance for your company’s own property?
View company-property finance.

What does an early-access discussion involve?

We discuss your business, the work you would like the platform to support and possible participation during testing. The platform is in development and testing and is not generally available. A discussion does not guarantee access. DarMor’s mortgage and professional collaboration services are available through our team.

Can I share a client’s file here?

Use the initial enquiry to introduce your business and the collaboration you would like to discuss. Do not send client files, clients’ personal or financial information, or documents at this stage. Our team will explain the next steps and the permissions needed before client information is shared.

CONTACT OUR TEAM

Partnership enquiries

Use the initial enquiry to introduce your business and the collaboration you would like to discuss. Do not send client files, clients’ personal or financial information, or documents at this stage. Our team will explain the next steps and the permissions needed before client information is shared.

Enquiry topic

Working with DarMor

Contact our team

Choose email or WhatsApp, then review and send your message in the app. Opening the app does not send an enquiry.

CONTACT OUR TEAM

Contact our team

Working with DarMor

Include your name, business, role and contact details, and whether you are enquiring about early access or mortgage-service collaboration.

Do not include client files, clients’ personal or financial information, or documents in your first message.

Email address: sales@darmor.ae

Choose email or WhatsApp, then review and send your message in the app. Opening the app does not send an enquiry.

Read our privacy notice

Privacy notice

Who is responsible

DARMOR MORTGAGE BROKER L.L.C., Licence No. 1647034, is responsible for the personal information it uses to provide its mortgage and professional collaboration services. This notice covers this website, enquiries and the subsequent service provided by our team. For privacy requests or concerns, contact Operations at operation@darmor.ae.

Information and purposes

For an initial enquiry, we use your name, contact details and the information you choose to include to respond and discuss the next steps. If you proceed, our team requests the identity, income, financial, property or company documents relevant to your case, reviews them and prepares and follows up the application. We also keep relevant correspondence, instructions and permissions. Please send documents only when requested by your assigned team member. When providing another person’s information, ensure you have their permission.

How contact works

Email and WhatsApp links open the application you choose. You review and send the message there; opening a link does not send an enquiry or submit a mortgage application. Requested documents are sent by email and handled manually by the team. The website does not offer document uploads or automated lending decisions. Its calculator provides an illustration and does not send the entered figures to DarMor.

Permissions and sharing

We use information to respond to your request and provide the service you ask for, meet applicable obligations and handle relevant complaints or claims. Where processing requires consent, we obtain it for that purpose; you can withdraw it through Operations. An enquiry is not permission to send your file to every lender or use it for unrelated marketing. We agree the recipient and obtain the relevant authority before a lender submission. Referring partners receive information within the client’s permission and agreed responsibilities. The lender makes its own assessment and handles information under its own privacy notice.

Service providers and website data

Cloudflare provides website hosting and security, Microsoft 365 supports our email communications, and WhatsApp handles messages if you choose that channel. These services may process technical or communication information, such as IP addresses, device details, access times and message data, according to their role and terms. Processing may take place outside the UAE; we do not promise that all communication data remains in the UAE. This website has no advertising trackers or optional analytics configured by DarMor. Hosting and access-security services may use necessary logs or cookies. Access to application documents is limited to the assigned team member for case handling, with sharing for an authorised lender submission or where disclosure is legally required.

Retention and future reviews

We retain personal information for as long as needed to provide the service you request, meet applicable recordkeeping obligations and handle relevant complaints or legal claims. Retention depends on the type of information and its purpose. We delete information when there is no longer a reason to retain it.

If you request a future mortgage review, we keep a separate, limited reminder record. We close that record when the review is completed or cancelled, or 90 days after the agreed review date if you do not respond, unless you request a new date. This does not extend the retention of your application documents.

Your choices and requests

Contact operation@darmor.ae to request information about your records, access, correction or deletion, or to withdraw a permission or cancel a future-review reminder. Other rights, including restriction, objection or portability, may apply according to the relevant law. We may need proportionate information to verify a request; do not send identity documents with your initial request. Some records may need to remain for an applicable obligation or claim. We explain relevant limits and handle requests within applicable deadlines. You may also raise a complaint with the competent authority where the law provides that right.

Changes to this notice

We update this notice when the service or information-handling arrangements change. A website visit does not provide blanket consent to new uses of your information. Notice version: 29 September 2026.